Shipping policy

SHIPPING & DIGITAL DELIVERY POLICY

Last updated: July 11, 2026

DraftWRX currently sells digital products, including AutoCAD templates, drafting tools, CAD resources, and downloadable files.

All DraftWRX products are delivered electronically.

No physical products are shipped and no shipping fees apply unless expressly stated otherwise on the relevant product page.

After successful payment, your purchased digital product will be made available through one or more of the following methods:

Digital products are normally available shortly after successful payment confirmation.

Customers are responsible for providing a valid and accurate email address when placing an order.

If you do not receive your download email, please check your spam, junk, or promotions folder before contacting DraftWRX.

In certain cases, digital delivery may be delayed while a payment is being processed or verified.

DraftWRX may temporarily delay access where fraud, unauthorised payment activity, or a security concern is reasonably suspected.

If you experience difficulty accessing or downloading your purchased files, please contact:

Please include your order number and the email address used when placing your order.

We will make reasonable efforts to restore access to a legitimately purchased product.

DraftWRX digital products are available to customers in supported countries worldwide.

As all products are delivered digitally, no international shipping charges apply.

Customers are responsible for reviewing product compatibility and system requirements before purchasing.

For questions relating to digital delivery or product access, contact:

DraftWRX

Email: draftwrx.hq@gmail.com

South Africa

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